Wednesday, July 13, 2016
Our family recently visited Universal Studios Hollywood. We have a 20-year-old autistic son who doesn't do well if required to wait a long time in a line, so we availed ourselves of the opportunity to receive the disability pass so graciously offered to those needing it. The gentleman who assisted us at the Guest Relations desk was extremely cordial and helpful, a true credit to Universal. It seems to us that you have gone to great lengths to try to accommodate those with special needs, for which we and surely many others are grateful.
With all such efforts, however, we hope that you will appreciate feedback when the results end up being out of line with your intent, and unfortunately our experience in this regard could have been substantially better.
The improvements we would like to see are specifically in relation to The Wizarding World of Harry Potter, but, given that training for staff is probably standardized throughout the park, it may well apply to other venues as well.
With the disability pass, we were assigned a time later in the day to get on the Harry Potter and the Forbidden Journey ride. When we arrived, the young man to whom we showed the pass informed us that we would need to stow our purses and backpacks into lockers provided, and ushered us into line. We were happy to find that the lockers were free, but it took us some time to navigate the crowds and the instructions provided to appropriately stow our belongings. We then went out of the locker area to find a couple of staffers directing people to general boarding. We didn't see people going any other direction, and no mention was made of an alternative, so we followed the throng. After some time, we determined that if there were an entrance for those with disabilities, we were not going toward it, so we made our way back to the aforementioned staffers and found that, yes, there was another direction to go, and it was behind them. So, we made our way down to that line, where we were asked for "the password" by a Hogwarts-themed staffer. Not knowing what "the password" was, we made a feeble attempt to play along by saying Harry Potter-themed words. Then she informed us that "the password" was our disability pass.
Believing that we no longer needed it after showing it at the appropriate point earlier, we had stored our disability pass with the rest of our belongings in the locker. No mention had been made by the first staffer to keep the pass with us while stowing our things; neither was it noted by the staffers directing riders when we asked about going to a disability entrance. So we got out of line a second time, made our way back to the locker area, fought the crowds once more, retrieved the pass, and finally made it down to the ride.
But there was a bit more for us regarding Harry Potter and the Forbidden Journey. It was a terrific ride, and our other two teenage children enjoyed it immensely--they went on it again themselves later. But, while we didn't have any incidents, our autistic son riding next to me could have very easily had a negative reaction from not understanding the concept of the ride, along with its pronounced gyrations as the characters fly virtually all over Hogwarts. And given that the ride is not short, any reaction to it could have quickly turned extreme. While such theme park rides customarily bar those under a certain height and also warn those who are pregnant or with physical limitations, to our knowledge no mention was made (either verbally or in writing) of concerns for those with mental disabilities.
And, while that was the extent of the issues for us regarding the ride, we found that we were still not quite "out of the woods" in The Wizarding World of Harry Potter. After the ride, our other children wanted very badly to get into Ollivanders, so we waited the 45 minutes in line there--mostly outside, so we could have taken our older son out easily enough if necessary. But once finally inside, he started to make noise in response to that being generated before the presentation--about which we were unaware beforehand--began. In an effort to keep him as quiet as possible, I was whispering various things to him keep him engaged without raising his voice. Nevertheless, an adult staffer there who had apparently not heard him making noise previously scolded us to keep quiet while the presentation was going on. My wife was able to tell him that our son has special needs, and he then left us alone-thankfully our son did stay sufficiently quiet after that. However, we had no idea that going into Ollivanders meant spending a prolonged period in a presentation wherein being quiet was part of the "ambience". If that is not communicated to attendees in writing before entering, then staff need to be educated on how to deal with special situations.
You may think, with all that I have written, that we did not enjoy our trip to Universal Studios. But, for the most part, it was enjoyable, and we would like to go again. We do, however, appreciate you taking the time to read this, and hope that you will take our experiences into consideration to improve training and park policy to make each park-goer's visit as enjoyable as we believe you intend for it to be.
Saturday, January 23, 2016
He also occasionally reveals an intellect that is amusingly infuriating, particularly given his inability to otherwise understand and perform simple tasks. An example occurred the other day when he grabbed the remaining two bananas off the counter. Before my wife could get them away from him, he had peeled both and taken one bite out of each. And if left alone briefly in the kitchen--which we try to ensure he isn't--we may come back to find that he has used that unsupervised window to take a choice item from the refrigerator and eat it. Then, of course, on a far more serious note, those who have read this blog from the beginning will remember that my first post detailed Anthony looking to see if I was around before attacking his mother.
We know of examples of autistic children who appear not to have the intellect, but in fact do have it locked up inside; they have been able to communicate intelligently via computer. Unfortunately, we haven't seen that from Anthony--something is definitely awry other than lack of speech. As I referenced above, he doesn't understand simple things like why we wash our hands or brush our teeth--yes, I have tried to explain it to him--so getting him to do so is essentially a lesson in mimicry, and one not well performed.
But if there is something that we're missing regarding what he understands, we certainly don't want to limit what we permit him to do because we haven't seen him do it. So, we want to try to give him the benefit of the doubt when including him in our activities. We know that he isn't going to get Monopoly or Cluedo. But, if we're going to play a board game, maybe we can include him by finding one that works with simpler thought processes. To that end, we looked for easier games at the thrift store, and among the ones we bought was a 10-in-1 game box including Chinese checkers. If that doesn't work out, though, we may have to instead look for other family activities to do with Anthony, because our fallback purchase was a Bob the Builder matching pairs game.
Tuesday, October 27, 2015
Thursday, June 11, 2015
As we watched the part where The Hulk goes berserk and Black Widow tries frantically to get away from him, our daughter paused the movie and told us that watching scenes of that kind actually cause her to remember times she has had to get away from a violent Anthony, including hiding in a closet until he passed. She also mentioned the Lizard in Spider-Man as another character that brings back bad Anthony-related memories.
Interestingly for me, my wife and I had gone earlier in the day to see Love and Mercy, the biopic about Brian Wilson of The Beach Boys. I knew a little of Wilson's emotional and mental issues, but I was surprised to see something that made me turn and exclaim to my wife, "That's Anthony!" I will try not to give away a spoiler in describing the scene, but the way John Cusack as Wilson walked and complied when being told he needed to do something was startlingly similar to how Anthony walks and complies when given the same directive.
What do these things mean? I don't know. It's not a great stretch to relate Anthony to an animal-like creature when he is angry, as he loses virtually all sense of reason. But it seems it could be worth researching a link between a low-functioning autistic individual like Anthony and one who would be considered a normal human being except for some behaviors that have changed over time due to mental illness. And, yes, I am of course aware that I was watching an actor's portrayal, but I am fairly confident that John Cusack depicted Brian Wilson the way he did based on interactions with him.
By the way, we have determined that Anthony's recent spike in aggression was due at least in part to a change in medication. I say "in part" because we are still having episodes after reverting to the dosages he had before, including hitting one teacher with his fist and giving another a concussion by head-butting her. I have worked a couple of times from home to keep him out of school after aggressive incidents, and also once when the staffer who handles Anthony when he is upset was off due to legitimate concerns the school administration had about being at Anthony's mercy if he went off. And, unfortunately, although the instances of aggression have lessened, the intensity when he does get upset has not.
Sunday, March 15, 2015
Anthony had been a little on edge at times yesterday, and had not had a bowel movement. My wife and I discussed whether it would be all right to take him to church this morning, and ultimately decided to do so with the idea of taking him home immediately if he started acting up.
Since I'm always looking for ways to get him (and myself) more exercise, I chose to walk with him to church. This 15-minute trip isn't terribly unusual for us when the weather is reasonable. My wife and other two kids were planning to come a few minutes later by car.
Within three or four minutes, Anthony started trying to hit my arm as we walked; that is an indication of dissatisfaction. I didn't give it a great deal of thought because he hadn't been completely happy yesterday either. After a few more minutes though--but still a few from our destination--he had progressed to the highest level that I customarily see, wherein he lowers his head and tries to butt it against my elbow multiple times. We were now closer to the church than to home, so I tried to just keep him at a distance, use a stern tone with him, and get him to keep walking.
However, he next swung his clenched backhand and hit me in the jaw. I have never seen him do that before, but I am certain this is what his handler described to me as his punch. At this point, I abandoned designs of making it to church and turned around. But Anthony was now in full attack mode. I was simultaneously concerned with getting him home; keeping him from attacking me; keeping him from wildly flailing himself into traffic--we were by this time out of the purely residential area onto a main street, albeit two lanes--and hoping I wouldn't end up with a ripped suit through it all.
I tried staying behind him and directing him to walk; I tried walking a little away from him to the side; I tried walking in front of him. But rather than getting him to return home without further incident, he instead charged at me every few moments, head down, trying to butt me in various places. He succeeded in butting me in the chin (the same spot he got me with his backhand), the elbow, and the wrist. My elbow doesn't feel anything to speak of, but my chin and, to a lesser extent, my wrist, are somewhat sore.
I tried calling my wife but got voice mail--probably because she was trying to get the other kids out the door. Anthony and I were by now back in the residential area. A lady and her daughter or, perhaps, granddaughter, were crossing the street in front of us while Anthony was howling because I was doing my best to stay away from him. I called out to them, "Please keep your distance. He's autistic and he's really upset right now!" Anthony was so unpredictable at this juncture--kicking a water meter cover, throwing himself on a lawn next to the sidewalk--that I just didn't know if he would have any sense of reason if other people were nearby.
My wife and other kids finally showed up in our smaller car rather than the SUV (as I anticipated, which was why I tried to call so they would change vehicles). We discussed whether they would return home and get the SUV or go to church since they were running late, and then have my wife drive home and change cars. We decided on the latter.
Perhaps due to the break in the action, so to speak, with me talking to my wife while Anthony was standing a way apart, after they left I was able to get Anthony to walk with me without charging. He was still howling quite a bit and clearly not happy, but I managed to keep the distance AND get him to come along without another attack. Because of this, I called my wife again and told her I thought we would get home without her needing to come retrieve us.
As I was outside with Anthony, at one point putting him in a headlock to reduce his ability to butt me (while in a suit!), and then later after we had gotten home, I realized this incident would not have gotten very far had we been in a controlled environment. Here at home, I would have gotten him into the headlock as soon as his intentions were clear. I would have wrestled him to the floor and, possibly, leaned on him to make it uncomfortable to breathe. Those strategies have worked well enough for me in the past, effectively taking the fight out of him after a while.
But those tactics aren't available outside. Even if I weren't in a suit, I would not have wrestled him to the sidewalk. And it's even worse for those working with Anthony, because they would not choose the same tactics--even though I would give them permission to do so--because of perceived potential liability issues. It is little wonder that the police officer put Anthony in handcuffs the other day.
The overarching aspect of all this that is particularly unsettling to me is the escalation beyond anything we have seen previously. I have never really feared Anthony before, but I did a little today. Of course, I was not in the position to use the usual tactics at my disposal, as I wrote above. But my wife agreed with me that if it had instead been her walking with Anthony, the ferocity of his attack would have left her crumpled on the sidewalk with a concussion.
Naturally, this opens a new can of worms for us. When upset, Anthony has always been willing to attack if he thinks he can hurt someone. That has uniformly precluded adult males. But if he has gone beyond that, and if he continues to be even more aggressive than in the past, that will change entirely the way we look at who he can be with, and when he can be with them. It is altogether possible that we will be without alternatives to either keeping him at home or getting him into a facility that is designed to handle those who are dangerous to others on a regular basis.
Sunday, March 8, 2015
I was again here when it happened, and was happy for that coincidence so my wife didn't have to deal with him; I also recognized what was occurring immediately whereas she didn't see it happen previously. This time, he was sitting on a chair rather than standing when it came on. I managed to get him off the chair quickly, lay him on the floor on his side, and get our other son to bring a pillow to place under his head so he wouldn't hit it on the floor. I thought about trying to get him to his bed after it ended but my wife talked me out of it, so he went to sleep with the pillow in a walkway.
He lay there for four hours, intermittently sleeping and waking up. We weren't sure about when to intervene, and did so only when he started to lift himself up and then turn to lie down again. We're hoping he will be able to sleep without waking us up in the middle of the night.
My wife and I discussed whether to send him to school tomorrow, as we are of the understanding that we should be watching him for the next 24 hours. However, we did subsequently send him to school when this happened before without incident. We have decided, however, not to have him go to his service provider after school, just in case something were to happen there. Given the handcuffing incident on Wednesday, they can use a break from more issues with Anthony again so soon.
Wednesday, March 4, 2015
My wife called me about an hour before I was scheduled to leave work, asking if I could leave right then. After some discussion, I closed down my work and explained the problem to my manager, who offered to have others finish my few remaining tasks. I didn't think that would be necessary, but I reconsidered later as I was driving. In the interim, the policeman who had been called to the scene had gotten my number and called me directly to ask if I was coming to get Anthony. I told him my wife had briefed me and that I was on my way. The officer told me a medical unit had been called as well to attend to Anthony because of the contusions he was inflicting upon himself by banging his head on loose gravel. I told him the last thing I wanted was more medical expenses with Anthony, and that, based on experience, I was certain he would not need medical attention. I called my wife--who was closer--to try to get her there quickly to prevent anyone from working on him.
Wednesday, November 5, 2014
I rarely, if ever, post again so soon, but I thought today warranted it.
I got home from work as usual about half an hour before Anthony was scheduled to return from school. No one else was home due to outside time commitments. I was really tired and knew that I wouldn't get the chance to rest later, so I lay down with the anticipation that I would be getting up within 20 minutes at the sound of Anthony's approaching bus.
Instead, I had barely started to relax when I heard the bus, fully fifteen minutes ahead of schedule. I hurried to the door to assure the driver that I was here so that he wouldn't honk the horn; I can't imagine the neighbors care for that. Instead of waving at me, however, he motioned for me to come out to the bus instead of letting Anthony off to come in on his own as usual. Now it was making sense, I thought; Anthony must be upset so they detoured to bring him home first.
Since I didn't have my shoes on, I closed the door briefly to put on them on, but, alas, I was too slow--the driver honked his horn thinking (I imagined) that I hadn't gotten the message.
I got out to the bus and, as I climbed on, said, "Anthony's not doing well today, I guess?" But the driver surprised me by motioning to Anthony and responding, "He's ripping off his pants!" He and the bus aide had not seen Anthony do that, I surmised, so while they were consternated over him exposing most of his underwear, I simply said, "Yeah, he's doing that a lot these days." I got him off the bus and hoped that no neighbors were watching, but, if they were, I imagine they would understand.
I keep planning to schedule a trip to the thrift shop, and my wife had actually intended to buy him a couple of things as well recently but forgot while addressing the rest of her shopping list. We'll just have to bump it up the priority list a couple of spots; I doubt there are any nudist colonies nearby.
Monday, November 3, 2014
And we could well end up beggars at the rate we're going. As I have written in the past, we frequent a thrift shop for much of Anthony's clothing because of his relative indifference to what he wears, combined with his propensity to stain or damage things quickly. But even then, if we're looking at $20, $30, or more every month, that will certainly start to add up. Even more than the money involved, though--since ultimately we can divert from other expenditures to cover if that becomes necessary--is the added stress of having to replace clothing constantly. We face the real possibility, for instance, of Anthony temporarily being without pants to wear if he keeps ripping things and the last remaining articles are in the wash. The thrift stores we go to are not particularly close, and trips to them require planning to fit in with already very busy schedules. And while closer big box discount stores may be on the inexpensive end for a new clothing item or two, they will often be twice or more the cost of what we would pay secondhand.
We're in one of those stretches with Anthony that seriously challenge us with regard to coming up with solutions or sufficient patience. But maybe we need to think "outside the box". Instead of always worrying about clothes for Anthony, perhaps there is a nudist colony that would take him off our hands....
Sunday, October 26, 2014
But Mom, who was out running errands, denied being the culprit in this instance.
I knew I had seen the spray paint in question, and thought I knew where I had seen it, so my thoughts then turned to Anthony. What would Anthony do if he saw that can? First, if it had a label he could possibly remove, that would be gone. And then....
I opened the trash can. Nothing. I rummaged down further, and there it was: a label-less metal can, easily avoiding detection by a scan of the contents at the top.
My daughter, who was by this time approaching a state of despair due to time constraints before her friends arrived, had Mom on the phone discussing the matter. I, feeling highly satisfied with my sleuthing abilities, proudly produced the can and handed it to her while she was yet on her phone. And then it came, through gritted teeth: "I. Hate. Anthony!" I tried to get her to lighten up and joked that we just have to try to mimic his thought processes.
But while our daughter doesn't always "hate" Anthony, the rest of us understand her sentiment. Later in the evening, I heard my wife exclaim, "Nooooo!" It turned out that Anthony had ripped the tag off an article of her cherished exercise clothing, ruining it. And between those incidents, Anthony ended up with wet pants when my wife arrived with him at our younger son's soccer game, despite having taken him to the bathroom before the game--I'm guessing he didn't go--and making him wear a diaper. I am resigned to thinking we're at the point where we would be surprised if Anthony did not cause us problems like these regularly.